how to stop unwanted messages from mtn

Are you feeling overwhelmed by the constant stream of messages from MTN invading your phone? You’re not alone in this struggle. Many subscribers find themselves frustrated with the barrage of promotional messages, news updates, and subscription notifications. Fortunately, there are effective ways to regain control and silence the MTN text storm. Let’s explore three robust methods to help you reclaim your peace of mind.

1. text “STOP” to 2442:

Thanks to the Nigerian Communications Commission (NCC), there exists a dedicated code to combat message overload. This powerful tool allows you to customize your message preferences. Here’s how it works:

Full Block:

If you’re ready to put an end to all promotional messages and Value Added Services (VAS) alerts, simply text “STOP” to 2442. This swift action will result in a resounding silence, sparing you from incessant interruptions.

Selective Stop:

For a more tailored approach, text “HELP” to 2442. This option empowers you to choose which types of messages you want to receive. Whether it’s news, sports, or religion, regain control over the content flooding your inbox.

2. Leverage the MTN App:

If you prefer a more tech-savvy solution, the MTN app provides a user-friendly interface to manage your message preferences. Follow these steps:

1. Open the MTN app on your device.
2. Navigate to “Menu” > “Settings” > “Legal” > “Change Consent Settings.”
3. Choose the specific categories of messages you want to receive or block entirely.

By taking advantage of the app’s features, you can fine-tune your message settings according to your preferences, ensuring that only relevant information reaches you.

3. Report Offensive Messages:

In the unfortunate event of receiving inappropriate or harassing messages, MTN has mechanisms in place for you to take action. Follow these steps:

1. Dial 180 (toll-free) and speak to a customer service representative. They will guide you through the process of reporting and resolving the issue.
2. Lodge a complaint online through the MTN website or app. This method allows you to document the offensive messages and provides a digital trail for follow-up.

Bonus Tip: Maintain vigilance over your activation history. Accidental subscriptions can lead to a barrage of unwanted messages. Regularly check your subscription status and promptly unsubscribe from any services you no longer use.

Remember, while staying informed is essential, so is your peace of mind. Don’t hesitate to use these methods to regain control of your messaging experience with MTN. By taking these proactive steps, you can enjoy a text-free (or at least text-controlled) existence.